This Privacy Policy explains how CarnotCloud, Inc. (“CarnotCloud”, “we”, “us”) collects, uses and protects personal information when you visit www.carnotcloud.com, contact us, or use our services.
Information we collect
- Information you provide — such as your name, work email, company, role and message when you request a demo, an assessment or information.
- Usage information — privacy-friendly, cookieless analytics about how our website is used (pages viewed, referrer, approximate country).
- Customer data — when you use the CarnotCloud platform, billing and usage metadata processed on your behalf under our customer agreement and Data Processing Agreement.
How we use information
- To respond to your requests and provide demos, assessments and services.
- To send service communications and, where permitted, relevant product updates (you can unsubscribe at any time).
- To secure, maintain and improve our website and services.
Sharing
We do not sell personal information. We share it only with service providers (sub-processors) who help us operate, under contracts that protect your data, or when required by law. See our Trust Center for our sub-processor list.
International transfers
Where personal information is transferred outside your country, we use appropriate safeguards such as Standard Contractual Clauses.
Retention
We keep personal information only as long as needed for the purposes above or as required by law.
Your rights
Depending on where you live, you may have rights to access, correct, delete or port your personal information, and to object to or restrict certain processing. To exercise them, email privacy@carnotcloud.com.
Contact
Questions? Contact privacy@carnotcloud.com.